Manager, IT Operations

Responsibilities

• Provides admirable leadership and direction for all activities in the IT Operations Department.
• Designed and implemented scalable AWS cloud multi-account infrastructure with Inter-VPC routing capabilities.
• Drafted data backup plan, designs business continuity and disaster recovery plan for the entire Accelerex Group [GA Nigeria, GA Ghana and Accelerex Network Ltd. (ANL)].
• Drafted and implemented IT policies and Standard Operating Procedures that align with best practices in the industry.
• Formulates roadmap leading to an IT Master plan which is in line with business objectives.
• Setup and maintained 99% uptime of a network of 20+ Windows and Linux servers.
• Proffers efficient approach for IT service management in line with ITIL best practices framework.
• Performs Custom App integration with Azure AD for SSO.
• Designed, configured, and administers M365 line of Apps like Microsoft Endpoint Manager, Exchange Online, Azure AD, MS Teams, SharePoint Online, OneDrive, PowerApp, MS Automate.
• Automates and administers multiple Cloud based solutions in Azure & AWS.

Achievements

• Designed and deployed EC2 and RDS infrastructure for deployment of Accelerex Nigeria, Ghana and Kenya’s websites. (Feb 2021)
• Automation of Cloud Infrastructure deployment using Terraform & AWS SDK solution (Oct. 2021)
• Successfully created and maintained automated CI/CD pipelines of code deployment using AWS CodeDeploy to automate the deployment of several AWS cloud workloads. – (Dec 2021)
• Designed and implemented multiple AWS account VPC peering for more than 15 VPCs using Transit Gateway model. (July 2020)
• Designed and implemented Enterprise IP addressing scheme covering more than 20 different AWS accounts/VPCs. (April 2020)
• Introduced and implemented Azure MFA for all Cloud-based Apps across all Accelerex Group of companies in Nigeria, Ghana & Kenya. (Feb. 2020)
• Designed and implemented Azure AD authentication system that integrates Custom Apps for SSO. (October 2019)
• Introduced and implemented Self-Service Password Reset (SSPR) across Accelerex Group. (July 2019)
• Introduced and supervised Business Process Automation solution that eliminated paper trails in the company. (May 2019)
• Introduced and implemented BYOD policy to allow more than 700 staff to access corporate resources with their mobile devices via the concept of “WORKPROFILE” using Jamf Pro and Microsoft Endpoint Manager – formerly MS Intune. (March 2019)
• Deployed & administered AD DC, OnPrem & Public-facing DNS infrastructures - OCT 2018
• Saved cost on the implementation of Azure AD Writeback feature (almost $700 saved per month) - NOV 2018
• Implemented Print Management Solution using PapercutNG - NOV 2018